Most companies don’t need a new platform — they need the one they have to work smarter. We add AI, personalisation, and automation layers to existing systems, delivering measurable improvements in weeks without rip-and-replace or lengthy migrations.
Experience Platform Modernisation
Make Your Existing Platforms Intelligent. Without Starting Over.
Challenge 01
From Static Platforms to Intelligent Ecosystems
Challenge 02
From Manual Processes to Automated Experiences
Organizations often operate with static systems and manual processes that limit the value of their technology investments. By transforming platforms into intelligent, adaptive ecosystems and automating repetitive tasks, companies can unlock hidden potential, streamline operations, enhance user experiences, and drive measurable efficiency across the enterprise.
“Technology is best when it brings people together.”
DIFFERENTIATING VALUE
What Sets Our Approach Apart
We don’t start with replacement; we start with optimisation. By layering intelligence on top of your existing platforms, we deliver immediate, measurable improvements in personalisation, automation, and AI-driven insights.
Our approach integrates with Salesforce, Adobe, Sitecore, custom-built platforms, and legacy systems. When a new component is needed, we recommend partners with proven implementations. The result is a smarter digital ecosystem that scales without discarding prior investments.
Platforms modernised and enhanced
Automated workflows implemented
Increase in personalised user interactions
AI-powered features deployed across client systems
HOW WE CAN HELP
Three core capabilities
Together, these capabilities create an end-to-end platform modernisation framework: from diagnosing gaps, to layering intelligence, to measuring outcomes and iterating improvements.
Intelligence & Personalisation Layers
Implement AI-driven recommendations, adaptive content delivery, predictive insights, and conversational interfaces on top of your existing stack.
Workflow Automation
Streamline operations by automating repetitive tasks, integrating processes across systems, and connecting workflows with measurable KPIs.
Platform Integration & Optimisation
Ensure existing technology—CRMs, DXP, marketing automation, legacy systems—is fully leveraged. Apply API-first architecture, headless CMS, and optimised search to create a seamless, intelligent user experience.
INSIGHTS & RESOURCES
Thinking on Experience Platform Modernisation
Case Study
BizTalk EOL Integration Replacement
With BizTalk Server approaching end-of-life, the organization faced a critical inflection point: continue operating on a declining platform or re-architect its integration backbone. The existing…
Articles
Making technology work for the business: Why Enterprise Architecture matters more than ever
August. 2025 For many organizations, especially in highly regulated industries like financial services, digital transformation efforts are often complex, costly, and difficult to steer. With…
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Privacy Policy
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Atlas
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Homepage
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BankOnBox
Your Digital Channel Platform Simple, fast and cost-effective Financial Services have a greater sense of urgency to drive new growth opportunities and a more efficient…
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InvestOnBox
Your Digital Investment Platform Simple, fast and cost-effective Digital Investment Platform for the Financial Future. Ready to use. Fast to implement. Built to scale. Turn…
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edoclink
An Integrated and Intelligent Solution For over two decades, organisations across Portugal and beyond have trusted edoclink to bring order, intelligence, and control to the…
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Swiss Pharmaceutical Company Accelerates Digital Transformation with SAP Signavio and LeanIX Integration in Just Two Weeks
November. 2025 A leading Swiss pharmaceutical company has taken a major step in its digital transformation journey by partnering with Link Consulting to implement an integrated…
Articles
THE NEW ASSET MANAGEMENT PARADOX: DIGITALIZE TO STAY HUMAN
January, 2026 by Filipe Girão, Fintech Marketing Strategist, Link Consulting “The pace of change has never been this fast — yet it will never be…
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From Document Management to Process Intelligence
For years, document management occupied a secondary position in corporate priorities. It was considered an operational necessity: storing files, meeting compliance requirements, replacing filing cabinets…
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Legacy systems: When Technology no longer protects the Business
What happens when a system reaches End of Life (EOL)? For years, legacy systems have supported the growth of organizations. These are platforms that sustain core processes, critical applications, and complex integrations, often custom‑built…
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The Real Price of Data Debt.
Data debt is the accumulation of outdated architectures, siloed platforms, and fragile pipelines that make every new data change harder and more expensive than it…
Guides & Whitepapers
STRATEGIC TECHNOLOGY TRANSFORMATION FOR FINANCIAL SERVICES
Discover how financial institutions can move from fragmented systems, legacy complexity, and regulatory pressure to a unified, execution-driven technology strategy that delivers real business impact.…
Case Study
Making technology work for the business: Why Enterprise Architecture matters more than ever
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What We Do
Link delivers end-to-end technology solutions that connect consulting expertise, proprietary software, and deep industry knowledge. From digital transformation strategy to production-grade data platforms and intelligent…
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Success Cases
Real projects. Real outcomes. Over 25 years, delivered across financial services, public administration, energy, and transportation. Technology consulting is only as good as what it delivers.…
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Insights & Resources
Knowledge that shapes decisions. Perspectives from the field, analysis from practitioners, and intelligence for the road ahead. At Link, we believe expertise should be shared,…
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About Us
Welcome to Link Consulting – Your Trusted Partner in Technological Transformation. Part of the Linkroad group, we combine technical depth with Iberian scale to deliver…
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Careers
Innovate the Future of Digital Services. Link is, above all, made by people. A community of technology innovators and enthusiasts who develop, create, and master…
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Contacts
Every ambition, challenge, and idea deserves the right conversation. Whether you are leading a transformation, building a career, or exploring what technology can do for…
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Capabilities
Technology challenges are interconnected: data governance enables AI, application development supports customer experience. Our Practices organise these capabilities into clusters, helping you find the most…
Service
Environmental Social G.
Turning the Regulatory Tsunami into a Tide of OpportunityEnvironmental, Social and Governance requirements are rising fast — driven by consumer expectations, investor pressure, and increasingly…
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DECIDE joins Linkroad: Reinforcing our Group’s AI and Advanced Analytics leadership
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Estudantes
Your Tech Career Starts Here. For Real. If you are studying technology and want to know what it really feels like to work on enterprise-level…
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Industries
Deep sector knowledge is not a differentiator, it is a prerequisite. Since 2000, we have worked inside the most regulated, complex, and operationally demanding industries,…
Sector
Financial Services
Banking & Insurance: AI-Powered Engineering for Financial InstitutionsFinancial institutions face a dual reality: technology is both the source of disruption and the engine of growth.…
News
Opening doors to a better future: Link101 brings NOVA University’s Rede 1/4 housing solution to life
We’re proud to share the launch of rede 1/4, an inspiring and innovative project developed by Link101, the game-changing agency within the Link Group, for Lisbon NOVA University. Rede 1/4…
Podcasts
AI Espresso #9 – Your weekly shot of (Gen)AI news
AI Espresso - The Podcast is a weekly newsletter that provides summaries of the latest developments in the field of artificial intelligence. This edition covers…
Webinars
WEBINAR: The Revolutionary Trend in Portugal on Digital Identification
Allow me to take you on a journey, a journey that could change the way your company approaches digital identification. Like any journey, this one…
Events
From legacy burden to AI-fueled modernization: How Large Language Models are rewriting the rules for banking and insurance IT
July, 2025 The banking and insurance sectors have always relied on software that works, even if it was written two decades ago. Core policy engines, loan-origination workflows,…
Service
Environmental H. S.
A unified digital platform to elevate safety, environmental performance and sustainabilityLink Consulting delivers a modern, integrated approach to EHS & Sustainability management using SAI360 —…
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Quality Assurance
Innovation, Efficiency, and Trust for Your Business Link Consulting delivers an advanced engineering‑driven approach to ensuring software quality across enterprise‑critical systems. We combine mature methodologies,…
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Enterprise Architecture
Build an Integrated, Governed, and Actionable View of Your Enterprise. Link's Enterprise Architecture and Business Process area supports organizations in building an integrated and governed…
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App Modernization
AI-powered application modernization built on a requirements-first methodology Most organisations spend the majority of their IT budgets maintaining legacy systems instead of building new capabilities.…
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Governance
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Sector
Public Sector
Digital Government and Public Service Innovation From legacy systems to intelligent citizen services, we turn the complexity of public sector transformation into operational excellence. Specialized Expertise Across…
Sector
Retail & others
The Future of Finance From legacy constraints to digital leadership, we turn regulatory complexity into competitive advantage. Specialized Expertise Across Financial Services At Link, we help financial…
Sector
Energy
Energy Transition From legacy infrastructure to intelligent energy networks, we turn the complexity of energy transition into operational advantage. Specialized Expertise Across the Energy Value Chain We…
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SAP Solutions
Modern SAP Architectures, Engineered for Complexity. Designed to Last, Built to Perform.Link’s SAP Practice offers an advanced engineering approach to design, build, and operate modern SAP architectures.…
Case Study
Integration Platform Transformation: From BizTalk to MuleSoft/Azure
The organization relied on an obsolete Microsoft BizTalk Server-based integration platform, which limited scalability, slowed partner onboarding, and made it difficult to maintain and extend…
Case Study
CGD adopts the BIAN framework and implements the SAP LeanIX Enterprise Architecture solution with Link Consulting
Caixa Geral de Depósitos (CGD), Portugal’s largest bank, faced the challenge of managing a complex legacy landscape with over 700 applications. This fragmented environment increased…
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Advanced Analytics
Turn Data into Competitive Advantage. By combining predictive modeling, machine learning, data visualisation, and business process automation, we help organisations uncover patterns in their data, anticipate future outcomes,…
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Data Architecture
Data solutions don’t have to be complex to build or difficult to maintain. We design and implement multi-cloud, on-site, and hybrid architectures that deliver the…
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Data Governance
Know Your Data. Understand Your Data. Trust Your Data. As organisations embrace digital transformation, data becomes critical for decisions, analytics, compliance, and automation. Data governance…
Perspectives
Understanding SAP: A Practical Guide by Joana Sousa Pinto
Case Study
Success Case – Porto Seguro
Porto Seguro needed to strengthen the reliability and quality of its critical applications while accelerating its digital transformation. Ensuring efficiency across development and deployment cycles…
Case Study
Transforming Operational Data into Strategic Decisions
A leading European private bank faced a fragmented operational data landscape across multiple systems. Manual reporting, inconsistent metrics, and siloed information limited visibility and slowed…
Case Study
Success Case – Oi
Oi needed to ensure the stability and performance of its billing system during periods of high processing demand. System bottlenecks threatened operational efficiency and service…
Case Study
12‑Year Java Monolith → Microservices
The organization was constrained by a 12-year-old monolithic Java system, which limited scalability, slowed down deployments, and increased the complexity of onboarding new partners. The…
Case Study
Regaining IP Control from a 3rd‑Party Platform
The organization relied on a dependency-heavy third-party platform, limiting control over intellectual property, increasing operational costs, and constraining scalability across critical workloads. The team replaced…
Articles
AI Orchestra, Human Maestro: The New Era of Data Modernization
https://executivedigest.sapo.pt/orquestra-de-ia-maestro-humano-a-nova-era-da-modernizacao-de-dados/?utm_source=dlvr.it&utm_medium=facebook
Case Study
Post‑M&A Landscape Overhaul
Following a major acquisition, the organization faced a complex and fragmented technology landscape that required rapid consolidation and modernization to support business growth and operational…
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AI Acceleration
From Content Production to Full-Funnel Growth.AI-powered, human-governed. Most companies still produce content in slow, manual cycles that do not scale. We build AI-powered systems that…
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Journey Orchestration
Fix the Journeys That Lose Customers. Design the Ones That Keep Them. Most customer journeys fail not because of poor UX, but because they were…
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Predictive Growth
Know Before It Happens. Act Before You Lose Them.We build predictive intelligence systems that identify at-risk customers, estimate propensity to buy, and recommend the right…
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Data Modernization
Data modernization is not just transformation — it's about regaining control of your legacy, aligning data with business objectives, and accelerating value with proven frameworks…
Case Study
Proven delivery across regulated industries
Organizations in highly regulated industries face complex compliance requirements, legacy systems, and fragmented operational processes. These constraints slow down innovation, limit visibility, and increase operational…
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Growth Operations
Performance That Builds Brands. Campaigns That Build Businesses. The old divide between brand and performance is a false choice. Companies that focus only on performance…
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Experience Engineering
Make Your Existing Platforms Intelligent. Without Starting Over. Most companies don’t need a new platform — they need the one they have to work smarter.…
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API and Integration
Connect Systems. Unlock Business Value. Modern organisations rely on multiple platforms and applications, but when these systems don’t communicate, they create fragmented data and inefficiencies.…
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Cloud Engineering
Build Applications That Scale with Your Business. Traditional applications often struggle to keep pace with modern demands due to rigid, monolithic architectures. We design and…
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Low code
Build Business Apps Faster. Deliver Value Sooner. Traditional software development cycles are often too slow for modern business needs. Low-code platforms enable faster application delivery…
Sem categoria
Managed Services
Service
Managed Services
Operate your infrastructure with confidence. Without expanding your internal IT team. As organisations embrace digital transformation, data becomes critical for decisions, analytics, compliance, and automation.…
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Cybersecurity
Protect Your Infrastructure. Detect Threats Early. Respond with Confidence. Link’s Cybersecurity services help organizations protect their infrastructure, monitor security events, and respond effectively to emerging…
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Software Operations
Continuous Security Monitoring. Immediate Threat Detection. 24/7 Protection Cyber threats can happen anytime and from anywhere, making early detection and fast response essential.Link’s SOC as…
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Multicloud
Organizations rely on multiple cloud providers for flexibility, scalability, and resilience, but managing them can become complex.Link’s Multi Cloud services help design, deploy, and manage…
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EMMA
Unified Electric Mobility Management for CPOs, eMSPs, and Network Hubs Open standards. Vendor-agnostic. Built for scale. The EV charging market doesn’t wait. Neither should your infrastructure. EMMA is a…
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Smart Ticketing
Multichannel Interoperable Ticketing for Modern Urban Mobility Hardware independent. Built for interoperability. Designed for the future. Urban mobility shouldn't mean choosing between operators. Smart Ticketing makes every journey seamless,…
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Downloadables
First, we want to understand your problem. Then, we build the system that solves it. Discover how organizations can move from disconnected marketing, data, and…
Case Study
Document Workflow Management (Justice Ministry)
The Justice Ministry faced the challenge of modernizing document management across multiple entities while ensuring security, compliance, and process efficiency. Existing manual workflows caused delays,…
Case Study
Ships Configuration and Logistics Platform (Portuguese Navy)
The Portuguese Navy required a robust system to manage the configuration and life cycle support of ships, integrated with the national defense information system (SIGDN).…
Case Study
Rural Fires Interoperability Platform (AGIF)
The organization needed a unified platform to enable seamless interconnection between SGIFR entities and standardize data communications across multiple systems. Development of PLIS, a service-oriented…
Sem categoria
Workflow Dematerialization
Public entities are replacing manual paper processes with digital document flows to increase agility in judicial and urban licensing processes.
Sem categoria
Data-Driven Intelligence
Agencies use cloud-based Big Data frameworks to transform raw data (such as maritime routes or weather) into real-time operational intelligence.
Sem categoria
Automated Citizen Support
AI-powered virtual assistants provide 24/7 support, handling complex, context-based conversations for trade and investment queries.
Articles
Enterprise Architecture (EA)
It starts with understanding the business in terms of capabilities — what the organisation actually does — rather than focusing only on systems. It defines…
Product
eUrban
Product
Onlinedesk
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Webinar
Legacy IT slowing you down? Core banking engines, risk workflows, and insurance systems built decades ago can’t keep up with today’s real-time, hyper-personalized customer expectations.…
Sector
Supply Chain
Smart Mobility Solutions From fragmented operations to unified mobility networks, we turn complexity into seamless passenger experiences. Specialized Expertise Across Public Transportation Link delivers smart ticketing…
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Products
Link delivers scalable digital platforms that accelerate transformation. From intelligent workflows and data tools to smart mobility and customer engagement solutions, our products streamline operations, unlock…
Product
LeanIX
Enterprise Architecture & Application Portfolio Intelligence Discover. Rationalize. Transform. Gain full visibility into your application landscape and make informed decisions about modernization, cloud migration, and…
Service
FinOPS
Control cloud spending. Maximize the value of every workload. FinOps enables organizations to manage cloud costs with transparency, accountability, and continuous optimization. As cloud environments…
Service
App Management
Ensure your business applications perform, scale, and evolve with confidence. Modern business applications are more distributed, integrated, and critical than ever before. Managing them requires…
Product
eProcess
Your process, end-to-end eProcess is designed to help organisations take control of their operations through end-to-end process monitoring, orchestration, and continuous improvement across distributed environments.…
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Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your personal data.At Link Consulting, we are committed to protecting your personal data and ensuring…
Page
Financial Services Whitepaper
Discover how we help organizations innovate and grow. Discover how financial institutions can move from fragmented systems, legacy complexity, and regulatory pressure to a unified,…
Events
Building The Future 2026
Beyond code: AI journey from legacy portfolio to modern apps Building The Future 2026 brought together some of the most relevant conversations on technology, innovation,…
News
The Real Price of Data Debt.
Data debt is the accumulation of outdated architectures, siloed platforms, and fragile pipelines that make every new data change harder and more expensive than it…
Opportunities
Application Support Technician
Hybrid, Full-time, Senior Level ABOUT THE JOB At Link, we are driven by technology. We develop our own products and specialized solutions with high-quality…
Opportunities
QA Engineer / Tester
Hybrid, Full-time, Senior Level ABOUT THE JOB At Link, we are driven by technology. We develop our own products and specialized solutions with high-quality…
Opportunities
Java Software Engineer
Hybrid, Full-time, Senior Level ABOUT THE JOB At Link, we are driven by technology. We develop our own products and solutions; We create methodologies…
Sem categoria
NET Software Engineer
Hybrid, Full-time, Senior Level ABOUT THE JOB At Link, we are driven by technology. We develop our own products and solutions; We create methodologies…
Work That Speaks for Itself
AWARDS & RECOGNITION
Our work in platform modernisation has been recognised by clients and industry bodies across the markets in which we operate.
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CAREERS
Build the Future of Intelligent Platforms with Us.
We are looking for professionals with expertise in digital ecosystems, AI integration, workflow automation, and platform optimisation. If you want to make existing platforms smarter, faster, and more personalised, explore open roles in our Experience Platform Modernisation practice.