Challenge
With BizTalk Server approaching end-of-life, the organization faced a critical inflection point: continue operating on a declining platform or re-architect its integration backbone.
The existing landscape was increasingly fragile — tightly coupled integrations, limited scalability, and a dependency on scarce legacy skills created operational risk and slowed the business down. Every change required disproportionate effort, turning integration into a bottleneck rather than an enabler.
At the same time, business demands were accelerating: faster partner onboarding, real-time data flows, and the need to integrate modern cloud and SaaS applications. The gap between what the business needed and what the platform could deliver was widening.
This was no longer a technology problem — it was a growth constraint.
Solution
Link replaced the legacy BizTalk environment with a modern integration architecture built on APIs and cloud-native components. Instead of replicating the old model on a newer stack, the approach focused on simplifying the integration landscape, reducing dependency on legacy patterns, and creating a more flexible foundation for future change.
The new framework improved how systems connect, exchange data, and scale across the business. It also reduced reliance on scarce specialist skills, accelerated delivery cycles, and aligned the integration layer with modern development and operational standards.
The result was not just a replacement platform, but a more resilient and future-ready integration capability.
Impact
Business Results
The new integration architecture enabled the organization to modernize its integration landscape while improving performance, reducing operational complexity, and aligning with future-ready technologies.
Legacy integration platforms tend to lock organisations into past decisions. By redesigning the architecture around APIs and modern patterns, we created a foundation that supports change instead of resisting it.
Pedro Sousa
Head of Portfolio Modernization @ Link
Link
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